Robertson Technologies, Inc.

Solutions Delivered

Robertson Technologies, Incorporated

200 Broken Arrow Drive, Cedar Park, TX 78613-7671

(512) 271-5575

At Robertson Technologies;

We provide IT Helpdesk Service and Support to various government and commercial agencies. We currently are providing Tier 1 and Tier 2 Service Desk support for the Department of Veterans Affairs. Our Full-time engineers remain on staff throughout the duration of our contracts, and continue to be available to upgrade/modify/customize in accordance with each individual customers’ needs.

 

We develop business intelligent enterprise solutions to optimize office automation and workflow, manage documents, and deliver these capabilities via on premise, cloud, or hybrid solutions.  RTI has deep experience in fully utilizing SharePoint’s capabilities to offer document management, forms, and workflow solutions offering enhanced security with digital signatures, and customized reporting tools including real-time dashboards.

We also provide project and management services for businesses large or small.  RTI honed its expertise on a wide variety of public and private sector projects ranging from complete network design and implementation, individual and server farm deployments, to on-going server and workstation hardware and application management, including patch management, end user training and support.

 

We offer desktop and server support, VoIP and ISP installation and configuration, Cloud migration analysis, planning and implementation services, email hosting, hardware and software consulting and configuration, and network / data security.

Our Services include:

• IT Staffing and Staff Augmentation Services

• Enterprise Information Technology Helpdesk Support Services

• Partial and Complete Helpdesk Solutions

• Problem Resolution, Training & Support to End Users

• Project Management

• Business Intelligence

• Software Implementation & Management

• SharePoint Farm configuration and administration

• SharePoint design, development, and hosting

• Database administration, design and management

• Asset Management Services

• Cloud Migration Analysis, Planning, Implementation, and Sustainment Services

• Network Engineering

• VoIP design, implementation, and management

• Data security

• Medical Equipment Interfaces.

 

 

Current Staffing includes:

• Large Technical Recruiting Team

• ACD Management

• CA SDM Management

• IVR Management

• Senior Process Integrators

• Senior Program Management

• Senior Project Management

• SharePoint Developers

• SharePoint Management

• SharePoint Architects

• Knowledge Analysts

• Service Desk Level I Entry Agents

• Service Desk Level II Agents

• Technical Writers